Cancellations & Non-Attendance
Appointments cancelled by phone or email more than 48 hours beforehand are not charged. Cancellations made with less than 48 hours notice, or non-attendance, will be charged at the full session rate as it is then difficult to offer the appointment to another client.
If I have to cancel an appointment for which a fee has already been paid, then you will, of course, be entitled to a full refund or we can reschedule the appointment. |
Terms and Conditions
A document detailing all of my terms and conditions will be sent to you before the initial assessment and a signed copy will be collected prior to the assessment.
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